The Inspiring (true!) Story behind Broken is the NEW Fixed!
I once worked at Generic Corp. where we did warehousing. Having several warehouses across North America, one day I found myself transferred to the armpit of the company because of a merger. It was this place where I learned that Broken is the NEW Fixed. Take for instance the main bathroom. The pull-down cloth towel dispenser (you know, the blue ones) did not work properly. Every time you pulled on it for more towel, it would just gather on the floor and not gather inside the box like it’s supposed to. The toilet paper dispenser, one of those large industrial size ones that hold two wheel-size rolls, had confinement issues as it would never close and the front piece would just swing there - and not do its job of actually holding the toilet paper in. So the toilet paper roll was often found on the floor or standing precariously on top of the holder. The handle on the toilet would remain in the down position - making the water continuously run if you didn’t pull the handle back dow...